Small Nonprofits
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“When we used Access, Volunteer Works and Excel spreadsheets,
it would take staff nearly a month to produce one report because
manually cross-referencing spreadsheets and checking through records
is very time-consuming. Now that we have Sumac as our CRM, it takes one
hour to generate a report...”
– Dianne McLeod, Program Coordinator at Cambridge Self Help Food Bank
Read the full storyFrom Microsoft Access to Sumac: A TechSoup
CRM Case Study -
METRAC switched to Sumac because of its ease of use, superior flexibility and security features. Beyond the software
itself, the Sumac team helped us along the transition process – they were accommodating and supportive to us as a
small, grassroots not-for-profit organization…– Outreach Director, The Metropolitan Action Committee on Violence Against Women and Children
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I love Sumac. It has allowed me to track all of our donor’s information super easily. I purchased it originally so that
I could issue tax receipts to our donors, but have found it useful to track giving based on correspondence and
fundraising events. We started small, but as we grow so does our need to gather information. Sumac is also great
because I can manage my contact list for mailings through it. Any questions I have are answered quickly through
tech support (either via e-mail or on the phone). Sumac also provides updates regularly, so that means they’re
paying attention to their customers’ input…– Administrator, Rose City Kids
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We switched to Sumac from a tailor-made FileMaker Pro database system and couldn’t be more satisfied. Sumac
integrates all areas of our operations, which is something no other database software has been able to do for us.
It has streamlined our processes and increased our productivity, making it possible for us to reach new levels in our
programming, fundraising, and marketing initiatives. The Sumac team are continually adding increased functionality to
the program. They respond immediately to questions, often anticipating our needs and going a step or two further to
develop new solutions to increase our efficiency, without even being asked. Great customer service and an
incredible product…– Marketing & Communications Manager, Arts for Children and Youth
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